Return Eligibility

Returns are accepted only in the following cases:

• Wrong product received

• Damaged product

• Missing item in the package

Mandatory: A complete unboxing video from start to end is required for any return or claim.

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Not Eligible for Return

The following items cannot be returned or refunded:

• Courses

• Used products

• Opened beauty or personal-care items

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Refund Timeline

Refunds are processed within 5–7 working days after the return request is verified and approved.

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Replacement Policy

If stock is available, a replacement product will be shipped.

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Order Cancellation

Orders cannot be cancelled once they have been shipped.

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Customer Support

For any queries regarding returns, refunds, or product issues, you can reach us at:

Phone: 8317398125
Email: support@smartelectronicsghar.com
Address: Plot No.45, Door No:102, H.No 7-1-282/C/1/45, Jaya Prakash Nagar, BK Guda, Hyderabad, Telangana – 500038